Privacy policy

The privacy policy of our website encompassesthe termswith relation to our data collectionprocesses from users and transferringthe sameto competent sources for verification, and by proceeding any further, you hereby acknowledge to it.

Data collection

If and only if the query put forward compels it, then our website collects data from its users. Therefore, for resolving their queries, all users must provide accurate and true details asthe dataretrieved can be with regard to troubleshooting, maintenance and other support issues. You must however, agree to opt for our services in the first place as we may also additionally, to process the query further, require personal information of our customers.

Name and contact information

In order to successfully process all information and error reports, requires your name, home number or mobile number and your email address.Through a personal written correspondence, you will be required to transfer this information or througha personal phone call at our toll-free number.

Payment information

For availing its services, our websitewill charge its users as it is a third-party site and therefore, card number and other paymentrelated information, you must provide.we will not be able to proceed with our service if you refuse to submit these details andbesides, unless we are planning any legal action, the information will be highly confidential.

Device information

Regarding your Roku specific model number and other technical details, you must provide accurate information. If you do not agree to such processes, you cannot expect any troubleshooting assistance or other any other support from our website.

Error reports

To our representatives, report any current and existing conditions of your Roku or the channel that the technicians are dealing with. Withholding such info from technicians will only slow down the support process and therefore will not be eligible for any refunds at any cost.

Cookies will collect cookies for the sole purpose of providing better services to our customers like any other leading website and you may as wellabstain from using our website if you do not agree to our cookies usage.

Information usage

For providing support related services, given by our users, the website will collect, store and process information. We will share your details with certified payment gateways in order to process payment information andin case, there is a misuse or abuse of our website content, we will share with the competent authority the personal details and any other information available with us.